Aral

We regret that this experience caused you dissatisfaction and understand your frustration. The toilet fee covers the costs of cleaning, water/sewage disposal, and hygiene products. Vandalism, such as the destruction of sinks and/or toilet seats, has also prompted the gas station operators to implement this fee. We hope for your understanding in this matter and look forward to welcoming you as a customer at our Aral gas stations in the future. Unfriendly behavior is certainly not in our interest. If this occurred, we apologize. Jutta, Aral Team

We would like to discuss your issue with the station management and communicate with you directly. Please send us all necessary information, such as your Google username, as well as the date and time ️, via our contact form: https://mein.aral.de/kontaktformular. Please indicate in your message that you are referring to a Google review. Thank you! Jutta, Aral Team